Nijol Creative is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our services or visiting our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to deliver our photography, videography, and related services effectively:
1.1 Personal Information
- Name, address, phone number, and email address.
- Payment information (e.g., credit/debit card details or other payment data).
1.2 Event-Specific Information
- Details about the event, such as date, time, location, guest count, and any specific requirements.
- Photos, videos, and other media captured during the event.
1.3 Website Usage Data
- IP addresses, browser type, operating system, and usage patterns when you visit Nijol Creative.
- Cookies and similar technologies to track user behavior and preferences.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 Service Delivery
- To schedule, organize, and deliver photography and videography services.
- Communicate with clients regarding bookings, updates, and deliverables.
2.2 Payment Processing
To process payments securely and verify transactions.
2.3 Personalization
- To tailor our services to meet your specific requirements.
- To improve the quality of our offerings based on client feedback.
2.4 Marketing and Promotions
- To share promotional content, offers, and updates about Nijol Creative’s services, provided you’ve consented to receive such communications.
- To use select images/videos for marketing, social media, and portfolio purposes, unless you opt-out.
2.5 Legal and Compliance
To comply with legal obligations, such as tax reporting and fraud prevention.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
Third-party vendors assisting with event setup, printing, album production, or delivery.
3.2 Legal Requirements
When required by law or in response to valid legal requests, such as subpoenas or court orders.
3.3 Business Transfers
In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction.
4. Data Security
We implement a range of security measures to protect your personal information from unauthorized access, loss, or misuse, including:
- Secure servers and encrypted payment gateways.
- Restricted access to sensitive data, is limited to authorized personnel only.
- Regular monitoring of our systems for vulnerabilities and potential breaches.
While we strive to safeguard your information, no online transmission or storage system is entirely secure. Nijol Creative cannot guarantee absolute security but will notify you promptly in the event of a data breach.
5. Retention of Information
- Personal Information: Retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Event Media (Photos/Videos): Retained for 6 months after final delivery. Clients must collect deliverables within this timeframe, after which Nijol Creative is not responsible for retaining or storing such data.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Right to Access
You can request a copy of the personal data we hold about you.
6.2 Right to Correction
You can request corrections to any inaccurate or incomplete information.
6.3 Right to Erasure
You can request the deletion of your data, subject to legal and contractual obligations.
6.4 Right to Restrict Processing
You can limit how your information is processed, especially for marketing purposes.
6.5 Right to Withdraw Consent
You can opt out of marketing communications or withdraw consent for the use of your event media for promotional purposes.
7. Cookie Policy
Nijol Creative uses cookies to enhance your browsing experience. These cookies help us analyze website performance and customize content for users.
7.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Track user behavior and website performance metrics.
- Marketing Cookies: Used for targeted advertising, provided you’ve consented.
7.2 Managing Cookies
Most browsers allow you to disable cookies or alert you when cookies are being used. Disabling cookies may affect website functionality.
8. Media Usage Policy
Nijol Creative reserves the right to use photos and videos captured during events for portfolio and promotional purposes unless the client explicitly opts out.
Opt-Out Procedure:
- To opt-out, clients must notify Nijol Creative in writing at the time of booking or within 7 days after the event.
- An additional fee of 50% of the total package price applies for exclusive rights to all media.
9. Third-Party Links
Our website may contain links to third-party sites. Nijol Creative is not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party services you interact with.
10. Policy Updates
Nijol Creative may update this Privacy Policy periodically to reflect changes in legal, operational, or technological practices. Updated policies will be posted on our website with a revised “Effective Date.”
11. Data Protection for Children
When Nijol Creative services involve capturing photos or videos of minors (e.g., family events, school functions), we follow the below policy:
We do not knowingly collect personal information directly from children under 13 without parental consent. For any events involving minors, we ensure that all media is used under the parent’s or guardian’s consent.
13. Cross-Border Data Transfers
When Nijol Creative collaborates with international clients or processes data outside Bangladesh:
By using our services, you acknowledge that your data may be transferred to and processed in countries outside your country of residence. We ensure such transfers comply with applicable laws to safeguard your information.
14. Data Anonymization
We may anonymize your data for research, statistical analysis, or service improvement purposes. Such data cannot identify you personally and is excluded from the scope of this policy.
15. Media Ownership and Licensing
All media captured by Nijol Creative remains the intellectual property of Nijol Creative until full payment is received. Upon final delivery, clients have the right to personal use of the media, while Nijol Creative retains rights for promotional purposes unless otherwise agreed.
16. AI Policy
- Nijol Creative may use Artificial Intelligence (AI) tools to enhance its services, such as photo editing, video processing, and content creation, ensuring efficiency and quality.
- Any data processed through AI tools will remain in compliance with this Privacy Policy, and client privacy will be prioritized.
- Nijol Creative does not store or share data used in AI tools beyond what is necessary for project completion.
17. Data Breach Notification
In the unlikely event of a data breach, Nijol Creative will notify affected clients within 72 hours of discovery, providing details of the breach and steps being taken to mitigate its impact.
18. Additional Opt-Out Options
Clients may also opt out of certain data uses, such as analytics tracking or targeted advertising, by contacting us or modifying their cookie preferences.
19. Comment and Review Policy
Nijol Creative welcomes constructive feedback, comments, and reviews from clients to improve its services. However, the company reserves the right to moderate, remove, or respond to any comments or reviews that are deemed inappropriate, defamatory, or misleading.
20. Disclaimers
Nijol Creative makes every effort to protect your data and ensure the privacy of all information shared with us. However, we cannot guarantee complete security due to the inherent risks of transmitting data over the Internet.
The Privacy Policy is subject to change, and clients are encouraged to review it periodically. Continued use of our services constitutes acceptance of any updated terms.
21. Feedback and Complaints
We welcome your feedback and take complaints about data handling seriously. Please reach out to us at the contact details provided, and we will address your concerns promptly.
22. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Nijol Creative
Flat 1B, House 58, Road 3, Block B, Niketon, Gulshan-1, Dhaka 1215, Bangladesh
Phone: +880-1707-133-554
Email: nijolcreative@gmail.com
By engaging Nijol Creative’s services or visiting our website, you consent to the practices described in this Privacy Policy. Let me know if you’d like additional policy! We encourage you to check our Terms and Conditions and Refund Policy to get the specific information.